Please reach us at help@aldun.com if you cannot find an answer to your question.
We are a new-age digital healthcare service here to make your hospitalization experience simpler and more convenient.
There are number of administrative hassles one has to go through from admission to discharge during a hospitalisation, including complex bills, discharge with wait of 5-6 hours.
This can be tiring.
This is where we come in. We simplify all of this, so that you can take care of your loved one.
In most of our hospitals, we provide this elevated experience as part of your hospital package at free of cost. Ask at the hospital for Aldun Discharge Desk or contact us at +91 6361 710 869 or email us at help@aldun.com
You can settle the remaining amount in 7-day period online using Debit Card, UPI or Net Banking
It's a simple two step process
We are partnered with RBI compliant NBFCs for facilitating this.
Applying with Aldun and paying in full will not affect your credit score.
Making on time payments may positively impact your score in these cases.
Missed or late payments may impact your credit score, therefore we always recommend making payments on time.
Late Payment Fees will be charged beyond 7 days in case of late payments. Hence we recommend you to pay in time.
Yes, we do at a nominal cost. We understand that filing of reimbursement of insurance can be a tedious process. It requires multiple visits to hospital to get the right documents and numerous forms filled to get things moving.
Contact us at +91 6361 710 869 or email us at help@aldun.com to take this forward
We work with corresponding partners to ensure any and every query is resolved in timely manner.
The final bill you will get from us will have adjusted your advance payments, insurance approval, discounts (if any).
The amount you pay online would be the same amount you would have to pay, had you waited at the hospital
Our mission is elevating the patient experience, we wouldn't do anything that would cause stress.
You can trust us for ensuring no spam messages or calls.
User data confidentiality is something we as a company very strongly protect.
Our systems or partners we integrate with are highly equipped with strong Bank grade security features and your data will be completely safe.
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Contact Us: Email: help@aldun.com
There is no refund or cancellation policy applicable.
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