Question 1

What are pre and post hospitalization claims?

Accepted Answer

Pre and post hospitalization claims are reimbursement claims for eligible medical expenses incurred before admission and after discharge, as covered under your health insurance policy.

Question 2

What expenses can I claim before hospitalization?

Accepted Answer

Eligible expenses may include doctor consultations, diagnostic tests, investigations, medicines, and other medical expenses related to the condition that resulted in hospitalization. Coverage depends on your policy terms.

Question 3

What expenses can I claim after discharge?

Accepted Answer

Eligible expenses may include follow-up consultations, medicines, physiotherapy, rehabilitation, diagnostic tests, and recovery-related treatments connected to the hospitalization. Coverage depends on your policy terms.

Question 4

How many days before hospitalization are usually covered?

Accepted Answer

Many health insurance policies cover eligible medical expenses incurred up to 30 days before hospitalization, although this may vary by insurer and policy.

Question 5

How many days after discharge are usually covered?

Accepted Answer

Many health insurance policies cover eligible medical expenses incurred up to 60 days after discharge, though some policies may offer different timelines.

Question 6

Can I track my claim status?

Accepted Answer

Yes. Aldun keeps you updated throughout the process and informs you of any actions required from your side.

Question 7

Is my information secure?

Accepted Answer

Yes. All medical and policy documents shared with Aldun are handled securely and used solely for claim processing purposes

Question 8

How much money can I recover?

Accepted Answer

The amount depends on your policy coverage and eligible expenses. Many families leave ₹30,000–₹50,000 or more unclaimed after hospitalization.

FAQ

Frequently asked questions